Credit Control Workshop
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"Profits are an opinion, cash is a fact" |
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-- Anon
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If, on average, it takes you more than 45 days to collect your debts, you need to attend this course!
Throughout this credit control course we will look at companies that have already achieved quick
debtor collection to see what it is that they do differently, and what you can do to improve the
speed of your cash collection.
Step 1: Establishing a good billing system
Understanding the purchase order/sales invoice/payment cycle
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Establishing credit limits and payment terms
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Understanding credit reports - terminology, ratios
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Using pro-forma invoices
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Raising an effective sales invoice
Step 2: Building good client relationships
Building relationships with your clients' Accounts Payable staff
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Understanding your clients' payment processes
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Effective telephone skills
Step 3: Collecting the debt
Monitoring debtors - understanding your Aged Debtor Reports
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Sending effective customer statements
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Effective reminder letters
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Legal action as a last resort
Who will benefit?
All Sales Ledger staff and personnel responsible for credit control
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Finance Managers and Sales Directors looking to improve cash flow
Duration: One day
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Credit Control is also available as an in-house course.
"By following the training tips our outstanding debtors list has reduced significantly.
In fact, 80% of our payments are now received on time
and the remaining 20% are generally received within 60 days." |
| Credit Controller, Gazing Performance |
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